---
title: Instance RFIs
description: Compliance can now request information about your instance itself, answered from the dashboard or via two new API endpoints, with no effect on your account status.
date: 2026-07-03
category: New Feature
categoryType: feature
isChangelog: true
---

Requests for Information now come in two kinds. Alongside the existing customer RFIs, BlindPay compliance can open an RFI on your **instance** itself, for example to refresh business documents during a periodic review. Your team answers from the dashboard's instance settings page or through the API.

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## TL;DR

- New endpoints: `GET /v1/instances/{instance_id}/rfi` and `POST /v1/instances/{instance_id}/rfi`
- Same section and field format as customer RFIs
- Standalone by design: no status changes, no blocked payments, ever
- If the 27-day window passes, the request simply expires and compliance follows up directly
- Email cadence to all instance members at day 0, 7, and 17, plus an expiry notice

## How it works

When compliance opens an instance RFI, every active member of your instance receives an email and the request appears under **Settings → Instance** in the dashboard. Fetch it with `GET /v1/instances/{instance_id}/rfi`, collect the requested fields, and submit them in a single shot with `POST /v1/instances/{instance_id}/rfi`.

Unlike customer RFIs, an instance RFI never touches your onboarding or KYB status and never blocks payins or payouts. See the [Instance RFI documentation](/docs/essentials/instance-rfi) and the [Instance RFIs guide](/knowledge-base/guides/instance-requests) for details.