Faster KYB, No More RFIs, and Website Field Required

Published on April 3, 2026.

Three changes to make compliance smoother and set expectations for an upcoming API requirement.

TL;DR

• KYB verification reduced from 3 business days to 1
• No more RFIs — only documents listed in our API docs will ever be requested
• Breaking change (May 2, 2026): the website field becomes required when creating a Business receiver

KYB Verification in 1 Business Day

KYB verification now completes within 1 business day, down from 3. No changes needed on your side — faster turnaround applies automatically to all new submissions.

No More RFIs

We will only ever request documents that are explicitly listed in our API documentation. Ad-hoc Requests for Information (RFIs) are eliminated. If it's not in the docs, we won't ask for it.

The only two exceptions where an RFI may still be issued:

• Unreadable or mismatched documents — when a submitted document cannot be processed by our KYC software (e.g., blurry scans, corrupted files) or when the document doesn't match the data provided (e.g., a proof of address missing the customer's name or showing a different address)
• Nested payment scenarios — when we identify that the company being onboarded operates a nested payment structure

website Field Required for Business Receivers

Effective May 2, 2026, the website field will be required when creating a Business receiver. Requests without it will be rejected.

Action required: Update your integration to include the website field before May 2 to avoid failed requests.